29 August – 31 August 2023
Ensuring Quality in Cross-Border Mediation: The Place of Standards
by Singapore International Mediation Institute
1 September 2023, Friday
16:30 - 18:00

Mediation facilitates the resolution of disputes fairly and efficiently. This is critical as businesses resume trading across borders, amidst multi-faceted uncertainties and escalating costs.


Cross-border disputes may involve a mediator from a jurisdiction other than where the parties are from, or even co-mediators from different jurisdictions. But as mediators remain largely unregulated worldwide, how can disputants ensure that the experience and skills of their mediator(s), combined or singularly, are sufficient to help them?


What approaches should the industry take, to uplift professional skills, and equip mediators for cross-border work? How do these approaches help enhance public confidence in professional mediation, and support the Singapore Convention on Mediation?


Join this distinguished panel consisting of representatives of the Alliance of Organisations for Mediation Standards as they explore issues of quality assurance in the mediation industry. They will speak on the rise of cross-border disputes and mediation as a preferred dispute resolution method, the place of standards in cross-border mediation, the models for developing and maintaining standards and how these will lead to better mediation outcomes which will serve to preserve business relationships and encourage business continuity.

*This event is a virtual event. Register for the event here.

Number of Public CPD Points: 1.5

Practice Area: Alternative Dispute Resolution

Training Level: General

SILE Attendance Policy

Participants who wish to obtain CPD Points are reminded that they must comply strictly with the Attendance Policy set out in the CPD Guidelines. For this activity, this includes logging in at the start of the webinar and logging out at the conclusion of the webinar in the manner required by the organiser, and not being away from the entire activity for more than 15 minutes. Participants who do not comply with the Attendance Policy will not be able to obtain CPD Points for attending the activity. Please refer to http://www.sileCPDcentre.sg for more information.


Claude AMAR

President, Institut Français de Certification des Médiateurs (IFCM)

Claude Amar is a registered architect (graduated from Ecole Nationale Supérieure des Beaux Arts, Paris), hotel developer, real estate asset manager and mediator (trained at the Centre for Mediation in Law (San Francisco)).


Claude founded Mediation & Resolution (https://mediation-resolution.net), the first mediation chamber in Continental Europe, and is accredited with the International Mediation Institute (IMI), Institut Français de Certification des Médiateurs (IFCM) and SIMI as a certified mediator. He is on the panel of several international mediation institutions, including Equanim-International, ICC France, HKIAC (Hong Kong), SIMC (Singapore) and JIMC (Japan).


Claude serves actively on the boards of other mediation bodies, e.g. the International Academy of Mediators, and the Académie de la Mediation (as President).


Claude founded and is involved in charitable causes, including “Espace d’Accès à la Médiation”, which provides mediation services to underprivileged people, and leads EyeTech Foundation, dedicated to cataract blindness treatment.


Prof Joel LEE

Chairman, Singapore International Mediation Institute (SIMI)

Professor Joel Lee is an award-winning educator at the National University of Singapore's Faculty of Law, and is a pioneering figure in the field of Negotiation and Mediation education.


With degrees from Victoria University of Wellington and Harvard Law Schools, Joel is a partner at CMP-Cambridge (USA) and a principal mediator at the Singapore Mediation Centre.


He has made significant contributions to the development of mediation in Singapore, serving as a member of the International Mediation Institute's Independent Standards Commission and Intercultural Taskforce, as well as the Ministry of Law's Working Group on International Commercial Mediation.


Joel is the founding Chair of the Board of the Singapore International Mediation Institute and a Certified Trainer of Neuro-Linguistic Programming. He has taught internationally at prestigious institutions and co-authored multiple books on mediation, including "An Asian Perspective on Mediation" and the "Singapore Mediation Handbook."

Ana Maria Maia GONÇALVES

Founder, Institute for Certification & Training of Lusophone Mediators (ICFML)

Ana Maria Maia Gonçalves is a mediator at several major international mediation institutes. She has more than 30 years of experience as a teacher, mediator, organizational manager and business leader in the international corporate world.


In 2011 she founded the Institute for Certification and Training of Lusophone Mediators (ICFML), the main independent body for defining professional standards for mediators in Portuguese-speaking countries.


Ana is the Academic Coordinator of several courses carried out at the Catholic University of Portugal - Porto Law School. She is a mediator on the Global Mediation Panel of the UN Office of the Ombudsman and a Fellow of the NCTDR.


She is co-founder of the Alliance of Mediators for Universal Disclosure, a global initiative towards the endorsement of an UDPM (Universal Disclosure Protocol for Mediation) by ADR and ODR professionals.


Director & Principal Mediator, Asia Mediation Centre (AMC)

Josephine Hadikusumo is Senior Partner at CJ Liew & Co, Director of the Asia Mediation Centre, and a Board Member of the Singapore International Mediation Institute (SIMI).


As an associate mediator and adjunct faculty for the Singapore Mediation Centre, she trains on mediation both locally and overseas and is one of the mediation trainers and examiners for the Admission Examinations for the Singapore Bar.


Josephine travels widely as a speaker and trainer and has supported private corporations, statutory bodies and institutions in other countries in the area of mediation, including the judiciary and bar of Fiji and the Fijian Ministry of Labor.


Josephine is an Advocate and Solicitor of the High Court of Malaya, the Supreme Court of New South Wales (Australia) and the High Court of Sabah and Sarawak. Besides English, Josephine is fluent in several Asian languages and is able to train and mediate in the same.

Prof Dr Francis LAW

Founding Chairman, The International Dispute Resolution and Risk Management Institute (IDRRMI)

Prof. Dr. Francis Law is the Founding Chairman of the International Dispute Resolution and Risk Management Institute and Vice Chairman of the Asia Pacific Centre for Arbitration and Mediation. He is an experienced business consultant and dispute resolution expert, serving on the Mediator and Arbitrator panels of over 30 regions.


Prof. Law is the Lead Trainer and the Lead Assessor of the Dispute Resolution profession in Hong Kong, China and other Asian countries. He assists institutions in Asia to set up mediation policies, designing mediation training and establishing assessment and disciplinary mechanisms.


Since 2016, he has been an observer at UNCITRAL and leading delegations to the sessions. He was actively involved in drafting the Singapore Mediation Convention and was a member of the UN Singapore Mediation Convention Promotional Group Experts Representatives. In 2021 and 2022, he was appointed as the representative of a WTO-accredited NGO to the WTO Ministerial Meetings.